return | refund policy

Return / Refund Policy

3 /2019

•••••••

 RETURNS SHIP FREE

We are based out of Colorado, USA. Domestic purchases ship & return free to anywhere in the USA. International purchases - Shipping charges apply.

PLEASE READ THROUGH OUR POLICY, BEFORE BEGINNING RETURN / EXCHANGE: 

 •To be eligible for a purchased return, item(s) must be returned to us IN PURCHASED CONDITION WITHIN 14 DAYS FROM DATE OF PURCHASE. ALL JEWELRY and SALE ITEMS ARE FINAL SALE.

GIFTS with GIFT RECEIPTS ARE VALID FOR 30 DAYS FROM DATE OF PURCHASE.

~ALL SALE COLLECTIONS ITEMS~ ARE 100% FINAL SALE~ NO EXCEPTIONS

 

Eligibility & Instructions provided below:

 

After the 14 days from date of purchase, NO REFUND OR EXCHANGE MAY BE GIVEN.
We don't get many returns... to honor all of our products, (all the pretty little things) YOUR RETURNS/ EXCHANGES SHIP FREE!
Keeping our domestic sales in mind, we use your primary, local carrier- USPS or UPS to ship and handle all of our pretty packages.
Please email us at hello@alltheprettylittlethings.love or lara@alltheprettylittlethings.love in regard to any returns | exchanges and your request will be processed within 24-48 hours.
 

PRODUCT REQUIREMENTS UPON RETURN

STRICTLY ENFORCED
CLAIM MUST BE SUBMITTED WITHIN 14 DAYS FROM DATE OF PURCHASE unused, unworn, unwashed, free from odors (such as smoke, perfume, household and food). Stains, signs of wear or washing are unacceptable. Same condition upon shipment - for a full refund to be issued.
NOTE**** If item does not meet return policy upon inspection, A PAYMENT REFUND WILL NOT BE ABLE TO BE CREDITED/ ISSUED.
We are a Colorado local boutique, and aim to exceed customer relationships. This standard must be met as we provide our customers with the highest quality customer service.
Example::: Clothing fibers absorb odors from pets, smoke, food and detergents. These items are un-returnable, they cannot be re-listed for sale to our customers.

•Additional non-returnable items: if applicable 
Gift cards/ Jewelry of any kind/ Undergarments / bodysuits/ swim wear 
Please do not send your purchase back to the manufacturer, they will not honor it.

IN-STORE PURCHASES OUTSIDE OF all the pretty little things must be returned to place of purchase. Exchanges may include this transaction.
PRICE DROPS/ ADJUSTMENTS:
ALL THE PRETTY LITTLE THINGS HOLDS THE RIGHT AND PRIVILEGE TO ADJUST RETAIL SALES AMOUNTS AT ANY TIME.
NO REFUND WILL BE CREDITED.
 •ALL SALE ITEMS are FINAL SALE• NO EXCEPTIONS
REFUNDS (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Notification of the approval or rejection of your refund within 3 BUSINESS DAYS.
•Once approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, or gift certificate. All refunds will be processed within 3-5 business days per your financial institution.


Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account.
Then contact your credit card company,  OR bank as it may take some time before your refund is officially posted via their terminal.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@alltheprettylittlethings.love OR lara@allthelittleprettythings.love

SALE PRODUCTS (if applicable)

Only REGULAR priced items may be refunded, PRODUCTS THAT ARE SALE ITEMS ARE FINAL SALE and cannot be refunded.

If available/ in stock SIZES MAY BE EXCHANGED IF AVAILABLE. 

GIFT CARDS ARE NON REFUNDABLE.

GIFTCARDS MAY BE TRANSFERRED TO ANOTHER CUSTOMER AND SHARED.

ALL PURCHASES WITH GIFT RECEIPT ARE VALID FOR EXCHANGE FOR 30 DAYS only IN PURCHASE CONDITION RETURN POLICY.


SHIPPING

FREE SHIPPING ON ALL ORDERS to anywhere within the U.S.A.

 Weight restrictions may vary.

 - email us directly for further instruction or follow this link to begin your RETURN!

 

we thrive & strive on offering the best online shopping experience & customer service. Don't be shy... we are here to assist you with all the pretty little things you've purchased!

We THANK YOU for shopping locally & domestically.

~ all the pretty little things ~

a bohemian boutique 

8200 S Quebec Street 
suite a11
Centennial, Colorado 80112